Check if food is stored near the outlet of the cooling air. The temperature at the cooling air outlet is always below the freezing point. Do not store food near the outlet of the cooling air to hinder the air circulation on and do not block the outlet. If the outlet of the cooling air is blocked, the refrigerator compartment will not be cooled.

Check the vegetables storing location.
If vegetables are kept in the refrigerator compartment or chilled drawer instead of vegetable drawer, they will be frozen.
Turn the control knob or button to “Low" if they are also frozen in the vegetables drawer.

The direct cooling type is weaker than the Forced cooling type in freezing power.
To maintain the proper temperature, defrosting should be done periodically because frost accumulates on the evaporator and decreases the freezing power significantly.
Defrosting method: Press Defrost button and let the frost on the evaporator melt, and then wipe the moisture.

The freezing point of ice cream is below -12 C.
Ice cream melts in direct cooling type refrigerator.
Ice cream also melts if kept in freezer door racks even in indirect cooling type refrigerator.

Check water storage location. If the bottles are kept in door racks and desired Cooling is not achieved then keep it on the refrigerator compartment shelf.

The chilled drawer does not freeze the food.
Use chilled drawer for storing fresh meat and fish for short periods.
For storing for long periods or freezing food, use freezer compartment.
It is frozen food thaws above freezing temperature in the chilled drawer.

• Check the position of temperature control knob or button.Refrigeration is generally delivered with the knob or button set at "normal use" (MID).
But customers can adjust it if they want.
If you feel the refrigeration is weak, turn the knob or button to “High."
If you adjust the knob or button in the freezer compartment as well, it will be
affect the freezer only.
• Check that the ambient temperature (especially in winter).
When the ambient temperature is low, the operation time of refrigeration decreases and the temperature of the compartment refrigerator increases.
Therefore, compartment do not set the knob or button at "weak* even in the winter. Set at "strong."

The main causes of frosting:
• The door is open.
• The air entry through gasket.
   When hot food is stored in the freezer compartment maintaining a temperature below 0 deg C, the hot air is mixed
   with blown air to form fine frost.
• Leafy vegetables should be stored wrapped in plastic bags.
• All liquid(water)food items should not be kept exposed.

Each food has its own peculiar odor.
Therefore it is impossible to prevent or avoid food odor completely when food is stored in the completely sealed refrigerator compartment.
Deodorizer can absorb some portions of the odor but not completely.
The intensity of the odor depends on refrigerator conditions and environments.
Check the temperature control knob or button and set at “High."
Clean inside of the refrigerator with mild detergent and remove moisture.
Dry inside by opening the door for about 3 or 4 hours and then set the temperature control knob or button to “High.“
Do not keep any food item exposed.

When the refrigerator stops, the water flowing sound happens. This sound happens when refrigerant flows from the evaporator to compressor.

• Remove all the Utensils, Trays and Shelves. Check if abnormal sound is present or not. Fix the drip tray if it is loosened.
• Sound depends on the installation location.
* Sound becomes louder if the refrigerator is installed on a wooden floor or near a wooden wall. Move it to another location.
* If the refrigerator is not leveled properly, a small vibration can make a loud sound. Please adjust the level of the refrigerator.

When the refrigerator operates, the piston and motor in the compressor rotate at 3000RPM.
This sound is caused by the vibration of motor and piston when they start and finish their operation. This phenomenon can be compared with that of cars.
When the car engine ignites and starts to rotate, the loud sound becomes gradually quiet.
When the engine stops, it stops with vibration.

The sound happens when pipes and internal evaporator in the refrigerator compartment expand and contract as the temperature changes during the refrigerator operation.
This sound also happens during defrosting, twice a day, when the ice on the evaporator melts.

All refrigerators when functioning properly have normal operating sounds.
The compressor and fan produce sounds.
There is a fan in the freezer compartment which blows cool air to the freezer and refrigerator compartments.
"Whizz" sounds are heard when the air passes through the narrow holes into the freezer and refrigerator compartments.
• Cooling fan sound in the compressor compartment.
There is a fan under the refrigerator, which cools the compressor compartment.
If there is a small space between the refrigerator and the wall, the air circulation sounds may be noticeable.
• Sound of compressor.
This operating sound happens when the compressor compresses the refrigerant.
The compressor rotates at 3000RPM. The sound of compressor operation becomes louder as the refrigerator capacity increases.

•"Hot" food is stored without cooling. Cool hot food before storing in the refrigerator.
• The door is opened for a long time. Dew vanishes automatically but wipe it with dry cloth.
• The door is opened and closed frequently.
• The wet food is stored without a lid. Store the food in a container with lid or sealed. The door is not closed securely. Close the door securely.
• The inlet and outlet of the air vent of the compartment is clogged. Leave space between foods for good air circulation and do not block air inlet and outlet
• Too much food is stored in the freezer compartment. Too much food inhibits proper air circulation and causes frost formation.

The meat is moved from the freezer compartment to the chilled drawer. It is natural that the frozen food thaws in the chilled drawer.