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Poor display - Lines or streaks in picture.
I get poor picture quality, and the color lacks clarity.
There are lines in the picture.
My remote does not work after a battery change.
Pictures on screen show color blotching and are not clear.
My remote only works when it is near the TV set
Blue screen and no sound.
What is music mode & what are its advantages?
No sound.
What is X sort and advantages?
Poor picture, poor color clarity.
The on/off timer does not work.
The TV clock won't work after a power failure.
Do you repair imported LG products?
Can't change the channel or some channels don't show.
The picture is blurred and the color appears to be pulled toward the corners.
What is child Lock & how to use it?
A specific channel is weak and noisy.
 
Poor display - Lines or streaks in picture.
Check to see if the aerial cable is connected correctly. 2. Aerial antenna (Indoor/Outdoor): Connect the aerial antenna to the aerial socket on the back of the set. Adjust the direction of antenna for the best reception. 3. Satellite antenna: Connect the cable to the aerial socket of the satellite receiver and its audio/video output to the TV set. Press the "TV/AV" button on the set and change channels using the satellite receiver remote.
 
I get poor picture quality, and the color lacks clarity.
Your TV set may merely require a simple picture setup by a Service Technician. Please call an Authorized Service Centre to inspect your unit...To get in touch with an Authorized Service Technician, please call 1 800 180 9999.
 
There are lines in the picture.
This may be caused by poor TV signal reception. Before calling an Authorized Service, please check with your cable company, your satellite company or check your antenna.
 
My remote does not work after a battery change.
If you are using rechargeable batteries in your remote, they will not work. Use only alkaline batteries for the remote. If this does not cure your problem, you will need to have your remote repaired or replaced. Please call our Customer Service line for more information: 1 800 180 9999.
Pictures on screen show color blotching and are not clear.
Your TV set may merely require a simple picture setup by a Service Technician. Please call an Authorized Service Centre to inspect your unit. To get in touch with an Authorized Servicer, please 1 800 180 9999
 
My remote only works when it is near the TV set
This is usually caused by weak batteries, or if you are using rechargeable batteries for your remote. Use only alkaline batteries to power your hand unit. If this does not cure your problem, please call our Customer Care
 
Blue screen and no sound.
This may be caused by a VCR or satellite receiver having reception problems. If one of these devices is hooked up to the TV and is not receiving a signal, it could result in your TV set displaying a blue screen. Check all accessories hooked up to the TV before calling for service... Thanks
 
What is music mode & what are its advantages?
This allows you to switch off the picture mode and simply listen to music. Now your television can also function simply as a music system. It saves on electricity by a whopping 40%
 
No sound.
This could be caused by a bad line from the signal source (satellite receiver or set-top box). Please check all accessories before calling a service centre.
What is X sort and advantages?
X-Sort, is an easy-to-use on-screen menu that gives you one touch access to your favorite channels.
• One can sort & scroll thru his favorite channels under 4 groups:
• Movie, Drama, News & Music.
• One can sort channels into 4 groups & Hot key search to scroll within category
• One time grouping of channels in 4 category saves time.
 
Poor picture, poor color clarity.
Adjust picture controls (Contrast, Brightness, Color & Sharpness) properly. 2. Clean the CPT with a soft rag.
 
The on/off timer does not work.
Because the On/Off timer works based on the TV clock, make sure the clock is correctly set to the current time. If there is a problem with the clock and it is not working or it is set incorrectly, the timer won't work correctly either.
 
The TV clock won't work after a power failure.
You will need to re-enter the correct time after any power outage.
 
Do you repair imported LG products?

We do accept imported products for repair, but this is subject to the terms of the Service Manual and spare parts availability.

Can't change the channel or some channels don't show.
After a power failure, the programmed channels are undone and you will need to run the automatic channel programming again. If problem is not resolved, pls. call our helpline no 18001809999 for further assistance
 
The picture is blurred and the color appears to be pulled toward the corners.
Magnetic components like speakers can cause this. To avoid picture distortion like this, move any magnetic components away from the TV.
 
What is child Lock & how to use it?
With Child lock TV can be controlled only by the remote control. This feature can be used to prevent unauthorized TV use. to cancel this function, press the "MENU" button on the remote control, select "Special Function" and then press "Off" under the "Child Lock" option.
 
A specific channel is weak and noisy.
This would be caused by the cable, satellite or antenna signal supplied to the TV. TV's would not give you this kind of symptom, under no circumstances