| WINDOW |
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Units is not cooling. |
Any
obstacles placed at the back of the unit can cause a sudden stoppage of the
unit due to the overheating. Please remove everything in this area to prevent
this problem.
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Unit not Starting |
Check
Main Power supply.
Check Stabliser output, if no output please call the Stabliser supplier.
Does any Beep sound comes? Run AC manually from Display PCB button or if AC
starts please change the remote battery
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| If
it sounds more in the night time. |
| Check to see if the
fan speed is 'high'. Please select 'low' before you go to bed to reduce the
noise. For instance, it's like if you turn the electric fan to 'high' speed,
the noise gets louder but the noise decreases when you select 'medium' or 'low'
speed. |
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| When
hearing a Humming (Ghun-Ghun) noise. |
When
the AC compressor is running, it creates slight vibrations. The sound may seem
louder due to the resonance sound if the unit is installed on a Iron or glass
window or above door or at height ( more than 6feet).
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| When
the water flowing sound heard. |
This
noise occurs often right after starting/stopping the air conditioner for a
while as the refrigerant flows around in the unit. This is quite normal. There
is nothing wrong with your air conditioner.
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| Water
splashing noise. |
Remove
the Water plug cap from the base of WAC or adjust the piepe at back if
installed
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| Air
cutting noise. |
Not
to Worry, Normal Air cutting noise.
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| How
to clean the filter? |
1. Unplug the power cord.or switch off the AC from Mains
2. Open the vent grille from the bottom or side of the unit.
3. Take the air filter (black net) out 4. Wash the filter under running
water& wait untill it gets dry.
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| Is
the compressor working? |
Please
check the mode. In case it is running on fan mode please change to cool mode by
remote handset.
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| When
the cooling air is not coming out instantly. |
It
takes approx 3 minutes to have the cold air working again from the time of
stopping the operation to restarting the unit. It automatically starts
operating after 3 minutes. It is called "3 minutes delay function".
This is the protection device.
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| Inquiry
about suitable models for my place. |
(Common)
It all depends on the surrounding environments. But normally it's approximately
1.5 times of the actual floor space. ? For normal household use - Select the
air conditioner depending on the size of dinning room.
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| Cooling
Air is not desirable
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Change
temperature setting to 22~25 degrees
Change the vantilation setting to close position
Check the open windows or any leakages in the room and close all the outlets of
outside air
Check if any obstacle in the return air path and remove the obstacles from the
return air path.
Check if any direct sunlight is falling on unit and direct sunlight should not
fall on unit.
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| Error/
display |
Stop
the unit and unplug the power cord. Wait for a while and plug the cord back and
try it again. If the problem continues, contact the customer service center.
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| Have
you dropped the remote? |
If
the remote is damaged, please visit the local service center for replacement.
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| When
the remote is not working. |
If
the power is working properly, it can be caused by dead batteries, please
replace the batteries.
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| Does
your eyes get teary? |
If
you recently renovated the house or bought a new furniture, varnish and
painting smells can be mixed with cooling air from the air conditioner and
causes bad odor. Ventilate more frequently. The odor will disappear after a
couple of ventilations.
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| SPLIT |
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Does it make TAK TAK noise when its switched on or off. |
You
need not to worry, it’s a normal sound of plastice expansion &
contraction
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Inquiry about raining on the outdoor unit. |
The
outdoor unit is designed to be outside. It will not rust easily with the rain.
You can leave it under the rain as you do with your car.
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| Inquiry
about suitable models for my place. |
| (Common) It all
depends on the surrounding environments. But normally it's approximately 1.5
times of the actual floor space. ? For normal household use - Select the air
conditioner depending on the size of dinning room. |
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| Unit
not Starting |
Check
Main Power supply.
Check Stabliser output, if no output please call the Stabliser supplier.
|
 |
| If
it sounds more in the night time |
Check
to see if the fan speed is 'high'. Please select 'low' before you go to bed to
reduce the noise. For instance, it's like if you turn the electric fan to
'high' speed, the noise gets louder but the noise decreases when you select
'medium' or 'low' speed.
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| Cooling
Air is not desirable
|
Check
if any obstacle in the return air path and remove the obstacles from the return
air path
Check if any direct sunlight is falling on unit and direct sunlight should not
fall on unit.
Change temperature setting to 22~25 degrees
Check if any obstacle in the return air path and remove the obstacles from the
return air path.
Check if any direct sunlight is falling on unit and direct sunlight should not
fall on unit.
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| Have
you dropped the remote? |
If
the remote is damaged, please visit the local service center for replacement.
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| When
the remote is not working |
If the power is working properly, it can be caused by dead batteries, please
replace the batteries.
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| No
display |
Stop
the unit and unplug the power cord. Wait for a while and plug the cord back and
try it again. If the problem continues, contact the customer service center.
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| When
the cooling air is not coming out instantly. |
It
takes approx 3 minutes to have the cold air working again from the time of
stopping the operation to restarting the unit. It automatically starts
operating after 3 minutes. It is called "3 minutes delay function".
This is the protection device.
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| Isn't
the machine working with a remote controller? |
This
can be caused by the dead batteries or any obstruction in the remote &
Indoor unit path.
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| Why
does the outdoor unit gets turned off automatically? |
Any
obstacles placed in front of the outdoor unit can cause a sudden stoppage of
the unit due to the overheating. Please remove everything in this area to
prevent this problem.
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| When
the distance between indoor and outdoor unit is too far apart? (resulting the
longer pipe line) |
The
efficiency of pipes deteriorates up to 20-30% (in the scale of 100) as the
length of the pipe getting longer. It forces COMP to over-work resulting less
cooling. The best length for 1.5tr should be 2 meters.
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| Inquiry
about suitable models for my place. |
For
commercial use - Consider installation location/surrounding heating
devices/number of windows/number of people in the room. For details, please
contact the dealer shop.
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