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FLAT PANEL DISPLAY MOBILES MICROWAVE OVENS
CTV REFRIGRATORS RESIDENTIAL AC
DIGITAL AUDIO/VIDEO WASHERS COMMERCIAL AC
IT PRODUCTS VACUUM CLEANER  
 
WINDOW
 
Units is not cooling.
Unit not Starting.
If it sounds more in the night time.
When hearing a Humming (Ghun-Ghun) noise.
When the water flowing sound heard
Water splashing noise.
Air cutting noise.
How to clean the filter?
Is the compressor working?
When the cooling air is not coming out instantly.
Inquiry about suitable models for my place.
Cooling Air is not desirable
Error/ display
Have you dropped the remote?
When the remote is not working.
Does your eyes get teary?
 
Units is not cooling.
Any obstacles placed at the back of the unit can cause a sudden stoppage of the unit due to the overheating. Please remove everything in this area to prevent this problem.
 
Unit not Starting
Check Main Power supply.
Check Stabliser output, if no output please call the Stabliser supplier.
Does any Beep sound comes? Run AC manually from Display PCB button or if AC starts please change the remote battery
 
If it sounds more in the night time.
Check to see if the fan speed is 'high'. Please select 'low' before you go to bed to reduce the noise. For instance, it's like if you turn the electric fan to 'high' speed, the noise gets louder but the noise decreases when you select 'medium' or 'low' speed.
 
When hearing a Humming (Ghun-Ghun) noise.
When the AC compressor is running, it creates slight vibrations. The sound may seem louder due to the resonance sound if the unit is installed on a Iron or glass window or above door or at height ( more than 6feet).
When the water flowing sound heard.
This noise occurs often right after starting/stopping the air conditioner for a while as the refrigerant flows around in the unit. This is quite normal. There is nothing wrong with your air conditioner.
 
Water splashing noise.
Remove the Water plug cap from the base of WAC or adjust the piepe at back if installed
Air cutting noise.
Not to Worry, Normal Air cutting noise.
How to clean the filter?
1. Unplug the power cord.or switch off the AC from Mains
2. Open the vent grille from the bottom or side of the unit.
3. Take the air filter (black net) out 4. Wash the filter under running water& wait untill it gets dry.
Is the compressor working?
Please check the mode. In case it is running on fan mode please change to cool mode by remote handset.
When the cooling air is not coming out instantly.
It takes approx 3 minutes to have the cold air working again from the time of stopping the operation to restarting the unit. It automatically starts operating after 3 minutes. It is called "3 minutes delay function". This is the protection device.
Inquiry about suitable models for my place.
(Common) It all depends on the surrounding environments. But normally it's approximately 1.5 times of the actual floor space. ? For normal household use - Select the air conditioner depending on the size of dinning room.
Cooling Air is not desirable
Change temperature setting to 22~25 degrees
Change the vantilation setting to close position
Check the open windows or any leakages in the room and close all the outlets of outside air
Check if any obstacle in the return air path and remove the obstacles from the return air path.
Check if any direct sunlight is falling on unit and direct sunlight should not fall on unit.
Error/ display
Stop the unit and unplug the power cord. Wait for a while and plug the cord back and try it again. If the problem continues, contact the customer service center.
Have you dropped the remote?
If the remote is damaged, please visit the local service center for replacement.
When the remote is not working.
If the power is working properly, it can be caused by dead batteries, please replace the batteries.
Does your eyes get teary?
If you recently renovated the house or bought a new furniture, varnish and painting smells can be mixed with cooling air from the air conditioner and causes bad odor. Ventilate more frequently. The odor will disappear after a couple of ventilations.

SPLIT
 
Does it make TAK TAK noise when its switched on or off.
Inquiry about raining on the outdoor unit
Inquiry about suitable models for my place
Unit not Starting
If it sounds more in the night time
Cooling Air is not desirable
Have you dropped the remote?
When the remote is not working
No display
When the cooling air is not coming out instantly
Isn't the machine working with a remote controller?
Why does the outdoor unit gets turned off automatically?
When the distance between indoor and outdoor unit is too far apart? (resulting the longer pipe line)
Inquiry about suitable models for my place.
 
Does it make TAK TAK noise when its switched on or off.
You need not to worry, it’s a normal sound of plastice expansion & contraction
 
Inquiry about raining on the outdoor unit.
The outdoor unit is designed to be outside. It will not rust easily with the rain. You can leave it under the rain as you do with your car.
 
Inquiry about suitable models for my place.
(Common) It all depends on the surrounding environments. But normally it's approximately 1.5 times of the actual floor space. ? For normal household use - Select the air conditioner depending on the size of dinning room.
 
Unit not Starting
Check Main Power supply.
Check Stabliser output, if no output please call the Stabliser supplier.
If it sounds more in the night time
Check to see if the fan speed is 'high'. Please select 'low' before you go to bed to reduce the noise. For instance, it's like if you turn the electric fan to 'high' speed, the noise gets louder but the noise decreases when you select 'medium' or 'low' speed.
 
Cooling Air is not desirable
Check if any obstacle in the return air path and remove the obstacles from the return air path
Check if any direct sunlight is falling on unit and direct sunlight should not fall on unit.
Change temperature setting to 22~25 degrees
Check if any obstacle in the return air path and remove the obstacles from the return air path.
Check if any direct sunlight is falling on unit and direct sunlight should not fall on unit.
Have you dropped the remote?
If the remote is damaged, please visit the local service center for replacement.
When the remote is not working
If the power is working properly, it can be caused by dead batteries, please replace the batteries.
No display
Stop the unit and unplug the power cord. Wait for a while and plug the cord back and try it again. If the problem continues, contact the customer service center.
When the cooling air is not coming out instantly.
It takes approx 3 minutes to have the cold air working again from the time of stopping the operation to restarting the unit. It automatically starts operating after 3 minutes. It is called "3 minutes delay function". This is the protection device.
Isn't the machine working with a remote controller?
This can be caused by the dead batteries or any obstruction in the remote & Indoor unit path.
Why does the outdoor unit gets turned off automatically?
Any obstacles placed in front of the outdoor unit can cause a sudden stoppage of the unit due to the overheating. Please remove everything in this area to prevent this problem.
When the distance between indoor and outdoor unit is too far apart? (resulting the longer pipe line)
The efficiency of pipes deteriorates up to 20-30% (in the scale of 100) as the length of the pipe getting longer. It forces COMP to over-work resulting less cooling. The best length for 1.5tr should be 2 meters.
Inquiry about suitable models for my place.
For commercial use - Consider installation location/surrounding heating devices/number of windows/number of people in the room. For details, please contact the dealer shop.